Gregory Watson workshop Leading the Lean Transformation

neljapäev, 28 Jaanuar, 2016 - 09:00
Viru Konverentsikeskus, Viru väljak 4

Seminar Overview

• This one-day seminar provides the executive content for transforming an organizational culture into a lean organization that has decided upon a strategic intent to integrate the lean methods and tools into its operating philosophy and daily practices as its desired approach to achieve an efficient organization that is effective, and economically managed to achieve its profitability goals. Organizations may seek to develop two distinct types of efficiency: first, ‘little e efficiency, which works on improving the special causes of work process variation to optimize throughput in routine operational tasks and second, ‘Big E’ efficiency, which is focused on increasing organizational capability in business cross-functional business processes that deliver effectiveness and economic benefit [profitable growth and increased market share].

• Many lean programs seek to eliminate “muda” waste – the waste that is evident in the workplace. In this Master Class you will discover the other types of waste that must be addressed by management in order to stimulate an effective, organization-wide lean improvement: the “muri” and “mura” wastes that may be imposed by management. When these wastes are initiated by management, then it Is not possible for workers to eliminate the muda waste, no matter how many tools or methods they apply! In this seminar participants will discover how executive-driven waste can be addressed by the actions of the management team.

• This seminar informs business leaders about what to expect and provides suggestions on how to lead an organization through the lean transformation, with special emphasis on role model leadership behavior that will signal that management is not merely “talking the walk,” but is capable of also taking action to “walk the talk.” What are the topics that we will address?

• The Challenge of Designing a Lean Enterprise

• Essential Elements in a Lean Management Culture

• Focusing on Stability in Daily Management

• The Way of Kaizen and the Spirit of Quality



Gregory H. Watson was the Hewlett-Packard business manager for implementation of one of its first “Just-in-Time” (JIT) production cells during 1983-1985. He moved to HP Corporate and worked on the design of the high-volume distribution system for the inkjet product line and was a design engineer on the HP-JIT software project before joining Corporate Quality as Program Manager for Quality Leadership Development with responsibility for executive initiatives such as implementation of Hoshin Kanri, QFD, and benchmarking. He was a member of the GOAL QPC Research Committee that supported translation of Japanese quality materials in the late 1980s. Professor Yoji Akao asked him to write the introduction to his Hoshin Kanri book in 1991 as the Japanese considered him a leading practitioner of the strategic dimension of quality management. He consulted to Toshiba CEO Taizo Nishimuri and his executive team on implementation of Six Sigma methods in Japan and in 2001 upon the completion of this assignment the Union of Japanese Scientists and Engineers (JUSE) asked him to collaborate with Dr. Noriaki Kano to deliver the 50th Anniversary Deming Lecture which compared and contrasted Japanese TQM with the Six Sigma developments in America. In 2009, JUSE recognized his contributions by awarding him the first non-Japanese Deming Medal for Distinguished Service in Dissemination and Promotion of Japanese TQM. Mr. Watson is a Former President and Fellow of the American Society for Quality which has bestowed on him ten awards, including its Distinguished Service Medal. He is a Former President and Honorary Member of the International Academy for Quality which has awarded him the IAQ Founders Medal. Mr. Watson has authored 10 books which have been translated into 11 languages and has received over 40 quality-related awards and honors from all major quality organizations in the world. Laatukeskus has awarded him its Gold Medal and elected him an Honorary Member, its highest levels of recognition. Mr. Watson is a permanent resident of Finland and calls Espoo home.