1.0Eesti Kvaliteediühinghttps://www.eaq.ee/en/rich600338<blockquote class="wp-embedded-content" data-secret="vaAh6Rc4mJ"><a href="https://www.eaq.ee/en/avada_portfolio/triin-kraavi/">Triin Kraavi</a></blockquote><iframe sandbox="allow-scripts" security="restricted" src="https://www.eaq.ee/en/avada_portfolio/triin-kraavi/embed/#?secret=vaAh6Rc4mJ" width="600" height="338" title="“Triin Kraavi” — Eesti Kvaliteediühing" data-secret="vaAh6Rc4mJ" frameborder="0" marginwidth="0" marginheight="0" scrolling="no" class="wp-embedded-content"></iframe><script type="text/javascript"> /* <![CDATA[ */ /*! This file is auto-generated */ !function(d,l){"use strict";l.querySelector&&d.addEventListener&&"undefined"!=typeof URL&&(d.wp=d.wp||{},d.wp.receiveEmbedMessage||(d.wp.receiveEmbedMessage=function(e){var t=e.data;if((t||t.secret||t.message||t.value)&&!/[^a-zA-Z0-9]/.test(t.secret)){for(var s,r,n,a=l.querySelectorAll('iframe[data-secret="'+t.secret+'"]'),o=l.querySelectorAll('blockquote[data-secret="'+t.secret+'"]'),c=new RegExp("^https?:$","i"),i=0;i<o.length;i++)o[i].style.display="none";for(i=0;i<a.length;i++)s=a[i],e.source===s.contentWindow&&(s.removeAttribute("style"),"height"===t.message?(1e3<(r=parseInt(t.value,10))?r=1e3:~~r<200&&(r=200),s.height=r):"link"===t.message&&(r=new URL(s.getAttribute("src")),n=new URL(t.value),c.test(n.protocol))&&n.host===r.host&&l.activeElement===s&&(d.top.location.href=t.value))}},d.addEventListener("message",d.wp.receiveEmbedMessage,!1),l.addEventListener("DOMContentLoaded",function(){for(var e,t,s=l.querySelectorAll("iframe.wp-embedded-content"),r=0;r<s.length;r++)(t=(e=s[r]).getAttribute("data-secret"))||(t=Math.random().toString(36).substring(2,12),e.src+="#?secret="+t,e.setAttribute("data-secret",t)),e.contentWindow.postMessage({message:"ready",secret:t},"*")},!1)))}(window,document); //# sourceURL=https://www.eaq.ee/wp-includes/js/wp-embed.min.js /* ]]> */ </script> https://www.eaq.ee/wp-content/uploads/2021/12/Triin-Kraavi.jpg12801920Triin Kraavi Quality Manager, Eesti Töötukassa (Estonian Unemployment Insurance Fund)  Töötukassa’s Journey towards Excellence Triin Kraavi has been working as Quality Manager of Töötukassa since 2014. She is has acquired the qualification of professional quality manager (level 7) and has been working at different quality related positions in private as well as public sector for more than 20 years.   Töötukassa has carried out regular organizational assessments based on different Excellence Models since 2010. Töötukassa’s experience with using different models started in 2010 with CAF self-assessment. It was followed by self- and external assessments according to the Excellnce Model created by the [...]